Posts Tagged twitter
December’s 7
Every month I share a short list of ideas that I think deserve your attention, or at least commander my own. This month I’ve included a few extra as an early holiday gift to readers. I want to wish everyone a Happy Holidays, and hope to see you in the new year.
Blog: Framing Science. Matthew Nisbet will change how you understand science. We take for granted that the facts should speak for themselves, but our understanding of these complex subjects are largely a matter of communication. His blog covers so much of what I learned in his classroom, and it is recommended reading if you care about climate change, public policy, or evolution.
Colleague: Nina Keim. I met Nina as a Graduate student at American University (maybe Classmate is a better title), and have always been impressed by her initiative. Unlike some of my peers, Nina displays an endless curiosity; she seeks out new ideas in communication and isn’t afraid to try them out for herself, often before their value is readily apparent. Rather than merely acting as an informer, Nina embodies the role of an opinion leader in her own right.
Meme: PR does not equal “Press Release”. Sure Press Releases still work, but the question is “should you send one?“ At #PRCamp we first realized that the words Press Release should never be used near anything Social Media. PR practitioners build relationships and tell stories, and in today’s media landscape that cannot be limited to broadcast and print news releases.
Music: Bob Dylan’s “Christmas in the Heart”. I’ve made many jokes over the past month about the music video, which I’m convinced will soon become another Rick Roll. What convinced this unassailable icon to record his first Holiday album may have been a favorite charity, but I’m convinced it must’ve been Santa.
PR Agency: 2ChicksInc. Full Disclosure – I’ve been working (as an intern) with this start-up PR group over the last month. Working with the women for are its namesake founders, I’ve learned how a boutique PR firm can use their expertise to innovate online campaigns. And their generous part-time position has helped me continue my own career search (thanks again for the opportunity).
Shameless Plug: The Brew Noob. My side project has evolved from 140 charecter beer reviews on Twitter into a Tumblr blog of own right. As usual, I’ll test the brews so that you can enjoy tasty beers.
Social Network: Hot Potato. Why use hashtags or checkins if you only want to talk about an event while it’s happening? It’s not meant to replace Twitter or Foursquare, but its a new take on an old idea. Another revelation we made at #PRCamp was that not everyone will use Twitter (the brand), but that SMS/mobile messaging (the idea) were here to stay. Try it.
August’s 7
They say one’s influence is limited not by the frequency of their communication, but by the quality of ideas and recommendations. At risk of diminishing my own role as an online opinion leader of sorts, here is my monthly anthology of 7 ideas I think are worth sharing with others.
Blog: Things Marketing People Love. If you ever work in or with a marketing agency, this will make you LOL. You have heard these words bandied about as if they were sacrosanct, although on their face they mean very little. Since we’ve already learned about white people and journalists, why not marketing? And make your own submissions via Twitter.
Colleague: Gabe Bullard. Back when we were working on Highway 61 (revised), there was no one who’s insights into online communications I trusted more. That hasn’t changed, so if you’d like to share these ideas, he’s still on the internet.
Meme: #hcmyth . With so much disinformation being active spread about Health Care reform, why not make fun with ridiculous myth-making of your own? My colleague Beth Carpenter helped start and promote this hashtag on Twitter, which set off any number of LOL funny myths about health care. My favorite? “RT @tobytobitobe : Under ObamaCare, all Starbucks beverages will be pre-ordered “skinny, nonfat, hold the whip.” It’s for the best. #HCMyth“
Music: Blip.FM . As you might have guessed reading my post about music and opinion leaders, I am enamored in the peer recommendation system of Blip. Or maybe I just enjoy playing DJ, even if it’s just to my Twitter followers.
Social Network: 3121. This is an idea who’s time has come; the social network for Capitol Hill staffers. While you need a House, Senate, or Committee email address to sign up (still in beta), it’s easy to see the promise of a networked directory (3121 is the extension of the Capitol switchboard) that connects people and ideas in such a focused audience. Congrats to the National Journal and New Media Strategies, and god luck on launch.
Theory: Balance of Power. In politics, this describes a group of strategically allied parties that come together to create parity in systematic power. In the world of hip-hop, there are Great Powers (Jay-Z, Kanye West, 50 cent) and middle powers (The Game, T-pain, everyone on Def Jux). This theory actually works well when it’s explained at length, so please
Video: Mister Rogers defending PBS to the US Senate. Your favorite neighbor was always there for the children, inspiring many generations of kids to know they are special and loved.
One time I was asked “what’s cool and new in your ‘hood?”, to which I replied:
Being polite, friendly, and helpful. Lately I’ve been helping my new neighbors move in, or even just talking with them about things I would ordinarily care less about. Since we’re together we might as well stay. Sometimes they don’t even steal my packages.
But as usual, the cool things in my ‘hood are IMAGINATION and MAKE BELEIVE. It helps out a lot when you live on the wrong side of the trolley tracks. Won’t you be my neighbor?
Please support your local public media.
Have You Heard? Music is getting Social
Posted by MattHurst in Influence, Social Media on July 29th, 2009
Think of the last album you bought, and compare it to the your first record. If you’re like me the first album you bought was a favorite from the radio (The Simpsons Sing The Blues), whereas the last album I bought (Bitte Orca by The Dirty Projectors) was a recommendation from a friend. It’s not just the music formats that have changed, but what we listen to and the experience with music that is transforming online.
In the past the music industry has relied on taste makers such as DJs, critics, and marketers to help introduce new music to would be record buyers (or downloaders). However over the last decade Opinion Leaders, those most influential individuals in your social network, have played the most important role; think of these people as your friend who is usually the first to introduce you to a band that you go on to love.
Online these opinion leaders have started popular music blogs, their influence measured by their expertise within genres and their appeal within their blogging audience. Offline these taste-makers usually have the largest music collection among your friends, and they make frequent recommendations that are just for you. Opinion leaders are the arbiters of new music in a marketplace no longer limited by the label-centered distribution, serving agenda setting roles with their personalized recommendations that mirrors the shift from mass-media driven popular music (radio, Rolling Stone, MTV) to online distribution meant for niche fans and private listening (iPods and YouTube).
Living Classrooms – Learning By Doing
Posted by MattHurst in Blogs, Non-Profit, Twitter on July 16th, 2009
Any company can use online media to connect their brand with their audience, but how does a non-profit grow their organization despite expected declines in charitable contributions? Even with a limited budget online media levels the playing field to free and earned media for non-profits, like Living Classrooms a client I had the privilege of consulting for last spring.
Along with a team of classmates at American University, we set about creating a strategic communications plan for Living Classrooms, a non-profit organization serving underprivileged youth in the DC-metro community since founding in 2001. One of the challenges unique to this client was their difficulty distinguishing not just from a successful parent organization, but also standing out from other non-profits in DC currently struggling for funds; branding would become a strategy. Their hand-on education approach meant almost all of their funding was used in their programs, but was a challenge to developing new sources of fundraising. Meeting these budget limitations helped us build a strategy with specific objectives (met through some work on our own part).
As discussed in our presentation (and memo), creating and using a Blog and Twitter were critical tactics to meet the campaigns goals. First these online tools serve an agenda-building relationship with the local newsmedia, through which Living Classrooms would try to earn media without expensive advertising. However social media is not synonymous with free media: even though these platforms are free to use, they require thoughtful and persistent work from dedicated professionals in order to work well.
Any organization can ask someone to Twitter for them, but only a professional can make it relevant to reporters, bloggers, and others who would want to tell Living Classroom’s story. My role in this process was to build these media tools for them, and to start using these so that Living Classrooms would could model on them; unfortunately they did not have the budget to hire someone to write so my model was key. While new media levels the playing field, a public communications professional can lift an organization above from the rest, so that a non-profit like Living Classrooms can stand out online.
These tactics also play a critical role in winning and retaining new donors, since they allow Living Classrooms to provide regular updates which demonstrate the value of their donation. Because Living Classrooms, like so many non-profits, is involved in so many programs donors don’t always know about all the work their donation allows an organization to accomplish everyday. These regular updates demonstrate the compelling work Living Classrooms does through stories told in words, videos, and pictures in the channels which new donors are likely to discover this cause. This serves as a compliment to the newsletter and mailer our group designed, usually adapting the same material for online use.
We’re still waiting to see which parts of our strategic plan will be used by Living Classrooms this year, so in the meantime please check out the blog I set up or follow @LCNCR on Twitter to learn more. For a communications professional with a strategic approach, online tools can become a successful tactic for non-profits to overcome limitations and expand their communications budgets, ultimately changing minds and lives of those most in need of help.
July’s 7
Just when you though 2009 couldn’t get any more crazy, this last month saw witness to revolutions taking place in the streets and online, overshadowed by celebrity deaths and iPhones. So it’s time once again for me to share some of the trends and ideas that have emerged in my sphere of influence recently:
Comic: Superhouse. A new webcomic, illustrated by the Chris Maue. Required reading if you like to LOL.
Meme: Michael Jackson. Did anyone even remember how much they enjoyed the King of Pop as an entertainer anymore? Within minutes of his death millions of people reacted in shock, and later celebration of this musical icon. In the wake of the news, websites like CNN, Twitter, and even Google received spikes in traffic that nearly took down their servers.
Music: Beck’s Record Club project. Every week Beck releases a cover version of a song through each sequential track from a record album. First up he’s recording The Velvet Underground & Nico. These cover songs are accompanied by original music videos they make themselves. Beck has always been and will probably remain the most significant musical influence in my life.
Politics: Iran Election. Maybe you remember hearing about this before a bunch of celebrities died? For a little while it looked like real democratic reform was about to take place at the will of it’s people. People around the world rallied to their support, and Twitter became really important. This last month has been heartbreaking.
Social Network: TIE – Reddit & Kirtsy. Social Bookmarks are the agenda setting mediums for the 21st century. Whereas Reddit serves an audience more engaged with newsmedia, with measurable influence in this community. Kirtsy offers many of the same great shared links, but without the misogyny that prevails on Digg (among others).
Theory: Image Repair Discourse. Benoit provides a model through which reputations can be repaired through appropriate responses to each crisis. Depending on the nature of the crisis, there are several strategies through denial, evading responsibility, reducing offensiveness, mortification, and taking corrective action. These are strategic approaches to communicating with the public about your impact during a crisis.
Video: DTV Transition. On June 12th, broadcast television signals were switched from analog to all digital signals. Believe it or not, millions of people did not know about or how to make the switch to DTV. After all my work helping to spread the word online last year, I was happy to tune in for the last night of analog TV.
May’s 7

Picking up on my friend Gabe Bullard’s tradition (in turn borrowed from the Thomas Crone), here’s a monthly list of 7 things I’m enjoying these days. There is no particular order to the list, just a chance to pass along some genuinely worthwhile ideas and trends that wouldn’t warrant a blog post otherwise
Blog: Dork Yearbook. This is why Tumblr is great; Like Mortified, only geekier. I could probably submit my own pics here, except I didn’t have a computer until I was 9 years old. Just because a good blog doesn’t fit into a professional website’s blogroll doesn’t mean it need remain my guilty pleasure.
Meme: #sillyhats . It started out innocently enough when @laurenreid photoshopped a whimsical hat on top of @gbullard’s profile pic. At some point, we’re not sure when, it became a meme of sorts. You’re more than welcome to join in of course, with the right hashtag.
Music: Cover songs. All my favorite musicians are making cover songs (or having their songs covered). Nothing new there, except there seems to be a dearth lately, or at least I finally have taken an interest. This started well before Beck/Sonic Youth’s split-single covering each other’s songs. Why re-invent the wheel when you can acknowledge your influences directly.
Social Network: FourSquare. Before I moved to DC I couldn’t really use Dodgeball, now resurrected as FourSqaure. So I was skeptical about the usefulness of the network, versus my beloved Brightkite. Something about the gaming aspect, earning badges like Mayor of local establishments, makes this incredibly addictive. Try the iPhone app, connect with Twitter, and see you around town!
Theory: Social Marketing. Contrary to the online connotations of it’s name, social marketing does not describe social media marketing. Applying marketing techniques to positively change behaviors that benefit the public good has impressed me with it’s results. And it’s not Plato’s Noble Lie.
Video: Let Me Twitter That. As if my obsession with all things Twitter weren’t enough, this Andy Milonakis video has become something like a theme song. The video itself is ironic, original, and full of in-jokes that Twitterati will recognize immediately.
Word Game: Scrabble. I never thought I’d give this Hasbro classic a try after the Scrabulous fallout. But now that I can play with friends on Facebook, and make plays on my iPhone, this game is hard to put away.
Re:Cap(stone)
Posted by MattHurst in Non-Profit, Work on April 23rd, 2009
If you’ve been wondering what’s been keeping me from updating the blog lately, there need no be any mystery: this is the home stretch of final projects for school. Not the least of which is my masters degree Capstone Thesis paper.
Any one of these projects could warrant a blog post of it’s own, and I will be glad to share more about them after each is completed. In a meantime, here’s a little insight into what a Graduate student in communications can accomplish.
- Practicum: My team has been building a long-term strategic communications plan for Living Classrooms, a non-profit that serves communities in the DC-metro area with hands-on environmental education and workforce development; they call it “Learning By Doing”. This group does amazing work with young people who live in underprivileged areas, but one of the drawbacks of their success is having so many diverse programs it is difficult for newsmedia to make a clear focused story about what it is they do exactly.
One solution I have contributed, which fits the group’s communication strategy, is by making a Blog and Twitter for them to get the word out. I’ll cue you in on how we plan to help a non-profit grow as donors face a recession soon. - Management: We’ve been given a mock assignment in this class, responding to an RFP from the American Red Cross. Our group has been designing a complete response, including plans for a multi-city festival and a localization model for more than 700 chapters of the Red Cross. We’ll be competing with another group for the contract in an upcoming presentation, which I’ll try to share here.
- Social Marketing: Diabetes is not “Your Grandparent’s disease” any longer; it increasingly impacts younger people. I’ve conducted an environmental scan of the issue, and conducted original primary research through in-depth interviews with students. From there we’ve designed a comprehensive social marketing campaign, that doesn’t just change attitudes but people’s behaviors as well. I’ve already built a mock-up of the online network presence, which is key to our strategy.
- Seminar/Capstone: My thesis involves original research of a scholarly nature, but with real-world application to the problem of energy conservation. Although I am exploring an academic subject, exploring through case study and interviews how individuals are motivated to change their behaviors, I am writing it so that anyone can understand the issue. Hopefully my research will help me build the soapbox I need to come out of my degree with specialization in opinion leaders, agenda setting, and marketing as they apply to the salient public issues that brought me into PR.
I’ll be sure to tell you a little more about what I’ve learned… just as soon as I finish working through them of course. Stay tuned.
New Media, New Video
12for12: The 12 second Tweet on 12seconds.tv
Everyone already knows that putting a video on YouTube might be a good way to get the word out about your campaign. Of course it’s not very easy for yours to stand out, so it’s important to explore the new venues where your message could be seen and heard.
To be sure YouTube is still where it’s at: for most internet users it is the default site to visit when you’re looking for a video, making it the second most popular search engine behind their parent Google. But although YouTube is supported with the largest collection of video in the world, it is not well designed to support productions of high-quality content from the Entertainment industry; their video ubiquity does not equal market dominance in video forever.
Even as YouTube prepares to launch a new video platform for premium content (ie broadcasters and advertising), HULU has begun to establishing itself as a successful haven for broadcast programming and advertising on the internet. In a little over a year HULU has become the #2 video site (behind YouTube of course) with 34 million viewers in February, and is expected to earn at least $120 million in ad revenue for their operating partners – NBC and FOX. And while many platforms for online video have launched in the past few years, HULU is backed with a marketing budget of $50 million from their partners.
Read the rest of this entry »

