Not only is Facebook increasingly synonymous with social media usage, but it’s ubiquity reaches more than 7 out of 10 web users every month, and a growing number of weekly and daily users like myself.  Here’s a few more ways to understand the impact of Facebook:

• Time spent on Facebook accounts for about 1 out of every 5 minutes time spent online every month, and the most total time of any website.
• Facebook’s app is the most downloaded for iPhones, with over 100 million iOS installations. Outside of Android’s stock apps, Facebook is the most downloaded and used app.
• Next to Google, Facebook is the second most visited site on the web.
• While 45% of my friends on Facebook are female, women represent the majority of Facebook users

My 550+ friends on Facebook represent only a fraction of Facebook’s 800+ million registered users, but it represents a historic shift in creating larger circles of friends. Thanks to Facebook’s ubiquitous popularity, I’m able to keep in touch with friends in high school and college who live hundreds (and thousands) of miles away, whereas only a few years earlier I would more easily fall out of contact with my friends. Since I grew up in the Facebook generation, I’m not alone in using the social network to keep loose-ties with old friends following my own graduation and relocation to New York City.  Here’s a few more stats about how I use Facebook to connect with friends:

Facebook Infographic via ShoutFlow.com

5 years ago I reluctantly joined the social network, admittedly at the behest of Lauren Reid who wanted to make our relationship “Facebook official”. I’m happy to say we’re still “in a relationship” (even though only 24% of my friends are single), and that I’ve been hooked on Facebook ever since.  Here’s how I used Facebook when I first started:

I’ve seen this social network grow from a core of friends and college classmates into an everyday network of family and friends used by some people I never thought I’d interact with online; most recently my Mom even signed up! You can connect with me through my Facebook profile or by becoming a fan of my Facebook page for this website.

Infographic by Buriednexttoyou (via Flickr)

If your friends are like mine you’ve heard them complain all year-long that we’ve lost our private lives, sacrificing anonymity in the interest of advertising data.  Since the beginning of 2010 we’ve heard public figures and friends alike suggest it’s time to quit social media.  Culminating with the FTC’s policy recommendations about internet privacy, 2010 has been another marque year for privacy advocates.

Yet the internet has opened up new windows of insight into each others’ lives, connecting us closer with our friends and sometimes revealing new aspects of our personality between friends.  Often these ideas are shared in public channels, opening individuals to new connections, although others prefer to keep there information between friends alone.  For years there has been a backlash to protect privacy on the internet, but is an open medium paid for with advertising dollars ever truly private?

In the interest of full disclosure, I should acknowledge that I work in the business of measuring consumer behavior online, although all opinions stated in this post are my own and are not necessarily shared by my employer.

Facebook’s privacy woes

In contrast to the non-stop growth of Facebook, including many laggards finally integrating social media into their everyday lives, there has been public outcry every time Facebook tries to make changes which open their network. For many, Facebook began as a private network, closed to the rest of the web, with the built in expectation that what was on Facebook would stay there. Beginning with the introduction of Facebook Open Graph, Places, and many other missteps along the way (including potential security breaches), the company has lost the trust of many frustrated by their complex privacy options. At the very least, it became increasingly difficult to prevent your Mother or Boss from finding embarrassing photos your friends sometimes post.

Along the way, Facebook created new tools to organize our social graph, creating the revised Groups system to organize who information can be shared with. This replaced the previous lists system for controlling privacy between friend groups, which Facebook claims less than 5% of users ever tried. As the social network continued to innovate and grow, users staged “Quit Facebook Day” in May (although less than 40k pledged to walk out) and famously sprung a new social network named Diaspora over the summer. Ultimately millions more have joined Facebook this year, and the network has introduced millions more to new experiences possible only through a network of it’s scale.  As long as the benefits of using Facebook outweigh any complications, we’re not leaving Facebook because there’s not anything else like it.

Check-in Fatigue and Privacy concerns

Another major trend in 2010 was the rise of Location-based social media, and with it’s emergence came new warnings about the threats of the check-in.  While I’ve written before about the benefits of place-based networks like Foursquare and Yelp, for others sharing your location seems self-indulgent at best and downright dangerous at it’s worst. Even dedicated users like me who check-in as a reflex and see the benefits of a serendipitous rendezvous with friends have become vulnerable to what’s been called check-in fatigue, in which diminishing rewards (in the form of deals or gaming) don’t always justify the extra exertion necessary to participate.

Please Rob Me was created in February 2010, collecting public check-ins (at least via Twitter) by users as indication that they’re out of their homes.  More recently Fourtrace re-introduced the idea that oversharing provide clues to your whereabouts that can lead to danger.  However these sites miss that these services often feature built-in controls over who you can share your whereabouts with, and that each time their location gets shared on Twitter or Facebook gets shared its a choice of that user.

Oversharing vs Curation

Most privacy concerns come back to not only the expectation of privacy, but to the choices of what users believe is worth sharing.  While social norms may differ between groups of friends, chances are that to at least a few of your friends you’re already oversharing.  For example, unless we have mutual friends, we probably don’t care who you’re having lunch with, and likewise for any number of dubious honors from outside social media.  It’s no coincidence  that many of those who mock Twitter without trying it for themselves are also the same who protest most loudly everytime Facebook changes it’s privacy agreement; for many social media exist primarily only for sharing between friends.

It comes back to a simple benefit-exchange: is what you’re sharing forth following you for?  Influencers walk a fine line everyday between oversharing and providing regular updates which add valuable insights for those within their social network.  Bloggers often speak of a curatorial influence that provides value for their readers, and likewise individuals courting influence must consider what’s worth sharing with their own audience of friends.  In any case, it’s a fair assumption that whatever you share online is fair game to see elsewhere (one need look no further than Lamebook to see shameful examples), so it’s good to keep in mind what’s really worth sharing.

Who cares? Google me!

Ultimately in spite of the privacy concerns of many who fear their private musings will be of interest to online marketers/strangers/stalkers forget to ask “Who cares?”.  We’re all relative strangers outside of our social network, and besides those actively courting influence (and trying to help marketers to find themselves), few individuals are interested in their opinions over those more easily available on the rest of the internet.  The best way for individuals to defend their reputation from potentially damaging information online is by securing their own profiles and promoting their personal brand (see this website as my own example).  That way next time your Mom or Boss decides to Google your name (it happens more that you think), you’re actively prepared with a public profile, rather than worrying about what private details might be available online.

It has been said that 8 out of 10 job opportunities come from sources outside of those advertised. So it might be assumed that social networks, especially those centered around professional relationships like LinkedIn, would be ideal tools to find jobs and recruit new talent. Yet in the experiences of many job hunters, including myself, social networks like LinkedIn have yet to live up to this promise.

Social networks are a great tool for HR professionals and other job recruiters, making it easier than ever to search for employees with the right experience and skills.  Besides Facebook and Twitter, social networks such as LinkedIn, Plaxo, Brazen Careerist, and Xing have become popular places to post resumes and connect with like minded professionals.  Sometimes these professional networks have been known to generate new business opportunities, but for many job seekers these sites offer no greater a resource to find employment than Monster.com.

Part of the problem lies in how LinkedIn is used differently than other social networks.  Once you’ve finished setting up your profile with your resume and begin to connect with other professionals, there is little else to do on the site. While LinkedIn has 50 million registered accounts, less than half are active at least monthly (according to Quantcast).

Besides expanding your network of connections, LinkedIn confines interaction between its users to those who are already connected. Even with the integration of Twitter into the LinkedIn platform, interactions between members of a network are largely limited to interpersonal discussion.  By comparison to the open/public conversations that make Facebook and Twitter so popular, the end effect is to make discussion seem closed-off or private, further discouraging discovery and interaction between its members.

To be sure these social networks are becoming more popular as professionals look for meaningful ways to network online, or at least in a different (less personal) way than Facebook or Myspace promotes.  According to a Pew report the median age of a LinkedIn user is 39, significantly older than Twitter (31) or Facebook (33).  Perhaps this better explains why these communities interact differently; LinkedIn users might feel they are finished using the network once they’ve set up a profile, rather than integrating social media as part their everyday lives.

In my own job search, LinkedIn could be playing a pivotal role, although so far its just a supporting piece of the puzzle.  To be sure I’ve written recommendations for colleagues, networked in groups like #PRStudChat, and reached out through mutual connections, all of which have expanded my network.  So far LinkedIn has yet to land me any meaningful job opportunities, at least compared to board-based services like Mediabistro and Craigslist.  Until LinkedIn can leverage of their social network to create opportunities, especially for individual users, its potential will continue to yield diminishing returns on investment for organizations.

Blog: Lifehacker.  Whenever I’m in search of inventive solutions to everyday problems, (including some I didn’t think were problems), this blog is my default resource.  Apartment hunting? Check. Turn an old PC into a NES arcade? Ditto. Going paperless in the home and office? Indeed.  Lifehacker makes the impossible seem practical with it’s a DIY aesthetic.

Colleague: Renan Borelli.  As a colleague at NMS, Renan was an exemplary addition to every team: innovative, analytical, and fiercely ambitious. As a mentor of my own he demonstrated climbing the ladder through his own example, and shares my passion for social media.  I’m also happy to call this colleague a friend of mine.

Comic: Toothpaste for Dinner.  I LOL’d.

Location: Louisville, Kentucky.  This river city is is more than a one horse town; it’s a metropolis of burgeoning home-grown food, culture, and is the home to many of my esteemed colleagues.  On my recent visit I rode in a VW Karmann, tasted inventive brews, listened to a coffeehouse concert, and attended the Kentucky State Fair.  I would visit again.

Meme: Auto-Tune anything.  This should be old news, but in spite of Jay-Z’s wishes this vocal gimmick refuses to go away.  It has been the subject of much debate between me and my colleagues lately.  And now with the “I am T-Pain” iPod app, this fad is irrevocably bound to this time in history (or at least news coverage of it).

Politics: Health Care Reform.  Regardless of what you think the best solution would be, the status quo in is unsustainable.  Those who believe in shutting-down necessary changes, through the undemocratic tactics of an angry mob, only serve to protect those who profit the most from the injustice of a health care system which leaves us more sick and poor. We need to reform our health care system, now or never.

Social Network: LinkedIn. So your boss wants to become your friend on Facebook? Well you could play with your settings, or you could redirect them to your LinkedIn network. Let’s keep our professional relationships in a professional setting, where you can fully take advantage of professional networking in ways that Facebook just isn’t designed to facilitate.

Extra Credit:And because this month’s list is a day (or two) late, I thought I’d add some Extra Credit where it’s due.

Application: Dropbox. Cloud computing for photos, music, and document files. You can share them with friends, or just store them as a backup. With an application you install, it works just like another drive on your computer. You get 2 gigabytes for free, ’nuff said.

Theory: Priming. They say life is a game of expectations, and generally this is true. Our minds aren’t able to master everything, so we usually defer to the most recent 3-5 attributes we recall to make sense of a situation. It’s attribute based like Framing, but the differences could fill a blog post of it’s own. Simply put, this is why last minute campaign attack ads work: if we know next to nothing about the candidate or the issues, these ads give us the most recent (or only available) criteria to judge them.

Video: Breathe In, Breathe Out. Such a powerful idea, explained poetically through the beauty of nature. Please watch.

Full disclosure: I’ve been addicted to Twitter since I started using it in September of 2007. Since then I have witnessed its explosive growth as a daily user of this social network, growing from thousands of daily users to millions now.  These attacks are evidence of Twitter’s importance, and like Facebook before it this social network is gorwn large enough to be experiencing a backlash.

Unlike many social networks before it, Twitter has become an agenda-setting media.  This might seem obvious because broadcast and print newsmedia about Twitter have been nonstop, frequently breaking news stories or framing an issue through its social media context. As a social network (although many of its users of Twitter do not think of it as such) Twitter facilitates interpersonal communication in which opinion leaders, or at least some with a large number of followers, introduce new ideas to their network which help set the public’s agenda.

Because Twitter serves an audience that is constantly engaged in the discussion of new ideas, frequently accompanied by hyperlinks, Twitter has succeeded at become agenda setting media like none before it.  To be sure Facebook, itself a much larger social network, only recently overtook email as the primary means for most individuals share news stories and links to websites.  But rarely have these social media, including social bookmarking websites like Digg and Delicious, taken part in constructing the news agenda with the wider public much less offline as Twitter does.

The explosive growth of Twitter is not necessarily because of any special function the site offers (there have been other microblogs before) but because of it’s core of users, who themselves have set the tone of what Twitter should be used for.  This isn’t to say there is a right way or wrong way to use media, just that some practices seem to work better. The critical difference in using a social medium comes from those who are using it; in this case the core users who serve as a social model are opinion leaders in diverse subjects such as communications, celebrities, and politics.  And it’s easy to see the appeal; opinion leaders are provided a platform to introduce ideas about culture (and even about themselves), while the accessibility of the platform allows individuals to interact within their network of connections which make even celebrities (who continue to lead the way onto Twitter) seem approachable by any fan.

Perhaps this model of influence offers a clue to one recent trend on Twitter, in which power-users remove all of the users they follow in order to reconstruct a list which better reflects a tightly-knit social network.  While some organizations scramble to create a list of followers on Twitter which seems to be the largest, these users illustrate the power of influence over a small agenda-setting audience they want to stay tuned into.  Because in social media influence is not measured as the number of followers who might read the monolougue you’re broadcasting to them, but by the relationship between individuals which is built through a dialog.

Never before has there been such a media tool to listen to the audience’s ideas, and to engage them in conversations about them.  The backlash may have been inevitable, but it has almost always come from those unwilling to participate in a dialog; it would seem from what I’m hearing that Twitter is here to stay.

Blog: Things Marketing People Love.  If you ever work in or with a marketing agency, this will make you LOL.  You have heard these words bandied about as if they were sacrosanct, although on their face they mean very little.  Since we’ve already learned about white people and journalists, why not marketing?  And make your own submissions via Twitter.

Colleague: Gabe Bullard.  Back when we were working on Highway 61 (revised), there was no one who’s insights into online communications I trusted more. That hasn’t changed, so if you’d like to share these ideas, he’s still on the internet.

Meme: #hcmyth . With so much disinformation being active spread about Health Care reform, why not make fun with ridiculous myth-making of your own?  My colleague Beth Carpenter helped start and promote this hashtag on Twitter, which set off any number of LOL funny myths about health care.  My favorite? “RT @tobytobitobe : Under ObamaCare, all Starbucks beverages will be pre-ordered “skinny, nonfat, hold the whip.” It’s for the best. #HCMyth“

Music: Blip.FM . As you might have guessed reading my post about music and opinion leaders, I am enamored in the peer recommendation system of Blip.  Or maybe I just enjoy playing DJ, even if it’s just to my Twitter followers.

Social Network: 3121. This is an idea who’s time has come; the social network for Capitol Hill staffers. While you need a House, Senate, or Committee email address to sign up (still in beta), it’s easy to see the promise of a networked directory (3121 is the extension of the Capitol switchboard) that connects people and ideas in such a focused audience. Congrats to the National Journal and New Media Strategies, and god luck on launch.

Theory: Balance of Power. In politics, this describes a group of strategically allied parties that come together to create parity in systematic power.  In the world of hip-hop, there are Great Powers (Jay-Z, Kanye West, 50 cent) and middle powers (The Game, T-pain, everyone on Def Jux). This theory actually works well when it’s explained at length, so please

Video: Mister Rogers defending PBS to the US Senate. Your favorite neighbor was always there for the children, inspiring many generations of kids to know they are special and loved.
One time I was asked “what’s cool and new in your ‘hood?”, to which I replied:

Being polite, friendly, and helpful. Lately I’ve been helping my new neighbors move in, or even just talking with them about things I would ordinarily care less about. Since we’re together we might as well stay. Sometimes they don’t even steal my packages.
But as usual, the cool things in my ‘hood are IMAGINATION and MAKE BELEIVE. It helps out a lot when you live on the wrong side of the trolley tracks. Won’t you be my neighbor?

Please support your local public media.

Extra Credit: Twittering too much.  On top of the Twitter backlash and outright recycled cliches (thanks AP), those of us actually in the know (ie using Twitter) now have the capacity to call out abuse of the statusosphere. And while I am guilty as anyone else of using microblogs in micro-minded oversharing, Twitter remains an opt-in system where “unfollowing” is just as effective as “block”. Ultimately there is no one right way to use social media just as there is no single valid cultural expression, but the overshare of information just serves to diminish your own ideas.  You can call out abusive tweets on TweetingTooHard or simply LOL as Tweetspeare calls me out on it.

In the past the music industry has relied on taste makers such as DJs, critics, and marketers to help introduce new music to would be record buyers (or downloaders).  However over the last decade Opinion Leaders, those most influential individuals in your social network, have played the most important role; think of these people as your friend who is usually the first to introduce you to a band that you go on to love.

Online these opinion leaders have started popular music blogs, their influence measured by their expertise within genres and their appeal within their blogging audience.  Offline these taste-makers usually have the largest music collection among your friends, and they make frequent recommendations that are just for you.  Opinion leaders are the arbiters of new music in a marketplace no longer limited by the label-centered distribution, serving agenda setting roles with their personalized recommendations that mirrors the shift from mass-media driven popular music (radio, Rolling Stone, MTV) to online distribution meant for niche fans and private listening (iPods and YouTube).

As our experience with music increasingly takes place in social media, the relationship between opinion leaders and their social networks shifts significantly.  While I’m still taking recommendations from my friends, chances are you’ve tried using a peer-recommendation website of your own, such as Last.fm or Pandora.  The former, Last.fm is a service I’ve been using for over 4 years (then known as Audioscrobbler), has tracked over 20000 songs played on my computer and iPod.  In return for music listening data CBS (who owns this social network) can use, I get personalized recommendations from my friends and musical “neighbors” along with occasional suggestions from Last.fm .  This hybrid of the opinion leader model with the narrowcast of media distribution is actually quite seamless, if not organic at the consumer level.

On the other hand is the model of Pandora, the popular free* streaming music service which uses analytics and social ranking to make its music recommendations.  Pandora remains extremely popular service**, although I should admit that I am relatively new to the experience of tuning into user created “stations”, in which individuals do not control playlists but can configure them through a thumbs up/down rating system.  Many consumers rave of the recommendations this analytic system can provide, and I must admit I have been turned on to some music that was outside my sphere of influence otherwise.  However Pandora doesn’t always provide the high quality recommendations one might expect from an opinion leader; although the site offers the ability to skip songs you don’t like, it must limit the number skipped tunes before it forces one to listen through the entire song.

Opinion leaders play the most significant role in sharing music outside these two social networks, where music sharing is changing as quickly as the rest of social media.  Leading the charge are sites like Blip.fm and 8tracks that allow these Opinion Leaders become would be DJs for their friends, publishing playlists and sharing individual tracks with friends on Twitter and other social networks. Meanwhile Myspace remains a significant place for new bands to break their music to a wide audience, albiet Opinion Leaders sharing music through their own profile page cater to a much smaller social network than earlier.

This list of music sharing services  is hardly definitive, since music tastes are as diverse as the communities of fans who listen to them.  Although it’s hard to predict exactly how people will listen to music or using what online services, it is clear that Opinion Leaders will continue to play their significant role in influencing their network of friends.

Comic: Superhouse. A new webcomic, illustrated by the Chris Maue.  Required reading if you like to LOL.

Meme: Michael Jackson. Did anyone even remember how much they enjoyed the King of Pop as an entertainer anymore? Within minutes of his death millions of people reacted in shock, and later celebration of this musical icon. In the wake of the news, websites like CNN, Twitter, and even Google received spikes in traffic that nearly took down their servers.

Music: Beck’s Record Club project.  Every week Beck releases a cover version of a song through each sequential track from a record album. First up he’s recording The Velvet Underground & Nico. These cover songs are accompanied by original music videos they make themselves. Beck has always been and will probably remain the most significant musical influence in my life.

Politics: Iran Election. Maybe you remember hearing about this before a bunch of celebrities died? For a little while it looked like real democratic reform was about to take place at the will of it’s people.  People around the world rallied to their support, and Twitter became really important.  This last month has been heartbreaking.

Social Network: TIE – Reddit & Kirtsy.  Social Bookmarks are the agenda setting mediums for the 21st century.  Whereas Reddit serves an audience more engaged with newsmedia, with measurable influence in this community.  Kirtsy offers many of the same great shared links, but without the misogyny that prevails on Digg (among others).

Theory: Image Repair Discourse.  Benoit provides a model through which reputations can be repaired through appropriate responses to each crisis.  Depending on the nature of the crisis, there are several strategies through denial, evading responsibility, reducing offensiveness, mortification, and taking corrective action.  These are strategic approaches to communicating with the public about your impact during a crisis.

Video: DTV Transition.  On June 12th, broadcast television signals were   switched from analog to all digital signals.  Believe it or not, millions of people did not know about or how to make the switch to DTV.  After all my work helping to spread the word online last year, I was happy to tune in for the last night of analog TV.

Blog: Dork Yearbook.  This is why Tumblr is great;  Like Mortified, only geekier.  I could probably submit my own pics here, except I didn’t have a computer until I was 9 years old.  Just because a good blog doesn’t fit into a professional website’s blogroll doesn’t mean it need remain my guilty pleasure.

Meme: #sillyhats .  It started out innocently enough when @laurenreid photoshopped a whimsical hat on top of @gbullard‘s profile pic.  At some point, we’re not sure when, it became a meme of sorts.  You’re more than welcome to join in of course, with the right hashtag.

Music: Cover songs.  All my favorite musicians are making cover songs (or having their songs covered). Nothing new there, except there seems to be a dearth lately, or at least I finally have taken an interest.  This started well before Beck/Sonic Youth’s split-single covering each other’s songs.  Why re-invent the wheel when you can acknowledge your influences directly.

Social Network: FourSquare. Before I moved to DC I couldn’t really use Dodgeball, now resurrected as FourSqaure.  So I was skeptical about the usefulness of the network, versus my beloved Brightkite. Something about the gaming aspect, earning badges like Mayor of local establishments, makes this incredibly addictive.  Try the iPhone app, connect with Twitter, and see you around town!

Theory: Social Marketing. Contrary to the online connotations of it’s name, social marketing does not describe social media marketing.  Applying marketing techniques to positively change behaviors that benefit the public good has impressed me with it’s results. And it’s not Plato’s Noble Lie.

Video: Let Me Twitter That. As if my obsession with all things Twitter weren’t enough, this Andy Milonakis video has become something like a theme song. The video itself is ironic, original, and full of in-jokes that Twitterati will recognize immediately.

Word Game: Scrabble. I never thought I’d give this Hasbro classic a try after the Scrabulous fallout. But now that I can play with friends on Facebook, and make plays on my iPhone, this game is hard to put away.