Posts Tagged DC
Living Classrooms – Learning By Doing
Posted by MattHurst in Blogs, Non-Profit, Twitter on July 16th, 2009
Any company can use online media to connect their brand with their audience, but how does a non-profit grow their organization despite expected declines in charitable contributions? Even with a limited budget online media levels the playing field to free and earned media for non-profits, like Living Classrooms a client I had the privilege of consulting for last spring.
Along with a team of classmates at American University, we set about creating a strategic communications plan for Living Classrooms, a non-profit organization serving underprivileged youth in the DC-metro community since founding in 2001. One of the challenges unique to this client was their difficulty distinguishing not just from a successful parent organization, but also standing out from other non-profits in DC currently struggling for funds; branding would become a strategy. Their hand-on education approach meant almost all of their funding was used in their programs, but was a challenge to developing new sources of fundraising. Meeting these budget limitations helped us build a strategy with specific objectives (met through some work on our own part).
As discussed in our presentation (and memo), creating and using a Blog and Twitter were critical tactics to meet the campaigns goals. First these online tools serve an agenda-building relationship with the local newsmedia, through which Living Classrooms would try to earn media without expensive advertising. However social media is not synonymous with free media: even though these platforms are free to use, they require thoughtful and persistent work from dedicated professionals in order to work well.
Any organization can ask someone to Twitter for them, but only a professional can make it relevant to reporters, bloggers, and others who would want to tell Living Classroom’s story. My role in this process was to build these media tools for them, and to start using these so that Living Classrooms would could model on them; unfortunately they did not have the budget to hire someone to write so my model was key. While new media levels the playing field, a public communications professional can lift an organization above from the rest, so that a non-profit like Living Classrooms can stand out online.
These tactics also play a critical role in winning and retaining new donors, since they allow Living Classrooms to provide regular updates which demonstrate the value of their donation. Because Living Classrooms, like so many non-profits, is involved in so many programs donors don’t always know about all the work their donation allows an organization to accomplish everyday. These regular updates demonstrate the compelling work Living Classrooms does through stories told in words, videos, and pictures in the channels which new donors are likely to discover this cause. This serves as a compliment to the newsletter and mailer our group designed, usually adapting the same material for online use.
We’re still waiting to see which parts of our strategic plan will be used by Living Classrooms this year, so in the meantime please check out the blog I set up or follow @LCNCR on Twitter to learn more. For a communications professional with a strategic approach, online tools can become a successful tactic for non-profits to overcome limitations and expand their communications budgets, ultimately changing minds and lives of those most in need of help.
June’s 7
In the month or so since my last update my life has become busier than ever as a full-time Intern and a part-time student. Perhaps therein lies the time-deprived unironic logic behind this month’s list of great ideas that have entered my life recently. A day late, a buck short, I’m writing this report…
Art: Artomatic. No curators, no judges, just open-source art. Unlike most art shows, this series is democratic ordeal more like a craft fair, stretched out for weeks on end of open submissions with fine art. Now in its 10th year, Artomatic uses over 9 floors of space in an unfinished office building which compromises the showroom and performance art venue for this show, which runs through the 5th of July in DC.
Commercial: Dirt Cheap. Those from Saint Louis know what’s up, but for the uninitiated this is a local advertisement for a chain of liquor and tobacco stores. The ads have been running for at least the past 20 years, usually featuring the famous Dirt Cheap chicken suit and the trademark “Cheap cheap! Fun fun!” Sometimes the ads that stick in your mind the most can be the ones that seem the cheesiest.
Meme: Downfall. It’s not a new meme, but it has become one of the more enduring. (Here’s a Primer if you don’t know what I’m talking about). Like any good meme, Downfall continues to surprise me with the creativity applied to decidedly Shakespearean tragedy within real life.
Music: Pandora. As a 4+ year loyalist to Last.fm it pains me to admit that I have been using Pandora lately. Without the benefit of the 19000 songs counted on the rival service, Pandora has done surprising work referring me to good music I would like. But mostly because I can use it in my browser at work.
Theme Party: Superhero. Grabbed a flier from a dude wearing a superman t-shirt in Williamsburg last Saturday. Besides a couple hundred people crammed into a warehouse with DJs, fire breathers, and a man on stilts, the main highlight were the great costumes by those who joined us. I played their Accountant, complete with a balance sheet and calculator. Perhaps not since Studio 54 has New York seen these costumed heroes.
Theory: Belief Formation. A belief is different from opinion, so a belief cannot be easily changed once it is set, unlike an attitude through communication. You need to be proactive in order to prevent an opinion about your reputation, responding to each negative criticism with at least 3 positive rebuts, from solidifying into a belief. Especially because we are more likely to believe the person pointing out our faults than the individual defending themselves, so it’s important to manage these risky discussions.
Word Game: Crossword Puzzles. Since I started work I’ve had the chance to play crosswords on my commute. Riding public transportation has put a free daily newspaper in my hands every morning, so I’m playing this game for the first time in years. So far enjoy the rock music references in The Onion’s crossword best, but I’m still trying the every day’s paper until I finally finish my first puzzle.
May’s 7

Picking up on my friend Gabe Bullard’s tradition (in turn borrowed from the Thomas Crone), here’s a monthly list of 7 things I’m enjoying these days. There is no particular order to the list, just a chance to pass along some genuinely worthwhile ideas and trends that wouldn’t warrant a blog post otherwise
Blog: Dork Yearbook. This is why Tumblr is great; Like Mortified, only geekier. I could probably submit my own pics here, except I didn’t have a computer until I was 9 years old. Just because a good blog doesn’t fit into a professional website’s blogroll doesn’t mean it need remain my guilty pleasure.
Meme: #sillyhats . It started out innocently enough when @laurenreid photoshopped a whimsical hat on top of @gbullard’s profile pic. At some point, we’re not sure when, it became a meme of sorts. You’re more than welcome to join in of course, with the right hashtag.
Music: Cover songs. All my favorite musicians are making cover songs (or having their songs covered). Nothing new there, except there seems to be a dearth lately, or at least I finally have taken an interest. This started well before Beck/Sonic Youth’s split-single covering each other’s songs. Why re-invent the wheel when you can acknowledge your influences directly.
Social Network: FourSquare. Before I moved to DC I couldn’t really use Dodgeball, now resurrected as FourSqaure. So I was skeptical about the usefulness of the network, versus my beloved Brightkite. Something about the gaming aspect, earning badges like Mayor of local establishments, makes this incredibly addictive. Try the iPhone app, connect with Twitter, and see you around town!
Theory: Social Marketing. Contrary to the online connotations of it’s name, social marketing does not describe social media marketing. Applying marketing techniques to positively change behaviors that benefit the public good has impressed me with it’s results. And it’s not Plato’s Noble Lie.
Video: Let Me Twitter That. As if my obsession with all things Twitter weren’t enough, this Andy Milonakis video has become something like a theme song. The video itself is ironic, original, and full of in-jokes that Twitterati will recognize immediately.
Word Game: Scrabble. I never thought I’d give this Hasbro classic a try after the Scrabulous fallout. But now that I can play with friends on Facebook, and make plays on my iPhone, this game is hard to put away.
